Dr. Ramanand N. Shukla, Senior Director and Head, ZED Division, Quality Council of India (QCI), is an accomplished professional with over two decades of leadership experience in Business Excellence, Quality, Food Safety, Environment, Occupational Health & Safety and Training with an expertise in developing assessment frameworks and conducting transformational assessments for various industry sectors including Defence sector. A “Certified Examiner for Quality Management”, IMC Ramakrishna Bajaj National Quality Awards and "Senior Assessor" for CII Award for Food Safety, he has also been a member of ‘Expert Group on Food Safety and Quality’, CII-FACE and a jury for various awards. He holds a Doctorate in Environment Management and MBA in Marketing. He is a Certified Lead Auditor for ISO 9001 QMS, ISO 22000 FSMS and a Certified Six Sigma Black Belt. He is also an Assessor for ISO/IEC 17021 and ISO/IEC 17029. He has been a Trainer for ISO 9001 QMS Lead auditor courses and is a FSSAI Master Trainer for the Statutory Training of Food Safety Officers (FSOs). Having trained over 5000+ professionals on quality, business excellence, ZED, food safety, auditing & assessments, he has a keen interest in policy, program implementation and impact evaluation.